BOCA RATON: (561)394-6085

     LAKE WORTH: (561)964-0023

BOOKSMART

RETURNS POLICY

                                                    (updated for fall semester 2017)

When you need to return books or other items you bought from us,  we want to make it easy, but we have to insist on the following:

All returns must be accompanied by your original Register Receipt (from purchases in our store) or Packing Slip (from online purchases).

Bring returned items to us in person – do not ship them back to us*. 

Bring returned items to the same store where you bought them.

TEXTBOOKS are refundable only during the refund period. The deadline for all refunds, credits, or exchanges for fall classes that start in August 2017 is August 25th, 2017  for FAU* & August 29th, 2017 for PBSC.

NEW textbooks must still be in NEW condition
.   Books sold shrink-wrapped must still be shrink-wrapped.   Textbooks purchased or returned after the refund period are not returnable for refund, exchange, or credit.

Clothing, logo-imprinted merchandise, and giftware are returnable within fourteen days of the purchase date, if unopened and in new condition, with tags attached. 

Credit card purchases may only be credited to the SAME card used on the original transaction. Please have the card with you, as we do not store your credit or debit card number.  

THE FOLLOWING ITEMS ARE NOT RETURNABLE:  test forms (“Scantrons”), test prep books, paper, pens, school supplies, goggles, backpacks, electronic items (including calculators), computer items and peripherals.

*SOAEP (School of Accounting Executive Program) books purchased for courses starting on 8/26/17 can be returned until 9/5/17. These books can be returned in-person or postmarked by that date. Booksmart does not pay for return postage. Please make sure to include a copy of your receipt so that we may correctly credit you back. Only SOAEP book purchases can be shipped back for a refund.

 

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